notice!

If you sent us a message between January 15th to January 31st and have not received a response yet, please send us a message again with the form below

Contact us

Contact us

Hello! Please use the form below to contact us about any specific inquiries that have not been answered.

Please include your order number for any order related questions!

Our support hours are Monday-Friday 9AM-5PM PST

We typically reply within 2 business days excluding holidays.

Meet our staff

You can also message us on Discord

Vincent
Discord: vincentfeng
Customer service, order fulfillment, procurement.

Jennifer
Discord: jennibirb
Customer service, technical support, UI/UX Designer

You can also join our Discord to get help from our community!

*Support through Discord DMs are not prioritized over email tickets.

Join our Discord